30 Day Risk Free Trial
The five minute morning ritual you actually look forward to.
Why women reach for Contoure every morning
Reduced morning facial puffiness
Reduced morning facial puffiness and fluid retention
More defined jawline
More defined jawline and chin contour
Improved facial circulation
Improved facial circulation with a brief pink flush after use
30-Day Guarantee
Try it 30 days, risk free
Real Aussie women use this five minute brush ritual to smooth puffiness and reveal a firmer, brighter face each morning.
FAQs
FAQs
Shipping & Delivery
Orders & Payment
FAQs
Shipping & Delivery
Orders & Payment
What does it actually feel like?
The LumaGlow warms gently and glides over clean skin along your jaw, cheeks and neck. Most people use it for about five minutes in the morning with a little serum or oil. It is warm, smooth and quiet, and that is the whole idea.
How is this different from a gua sha stone?
A stone is cold and you supply all the movement. The LumaGlow is electric and warms as you use it, so the glide is smoother and you are not fighting drag on dry skin. If you have a jade roller sitting in a drawer because it felt like effort, this is the low-effort version.
Who is it for?
Anyone who wants five unhurried minutes in their morning routine. It suits people who like the idea of gua sha but never kept it up, and people who would rather do something at home than book anything. Drop the professional-use line entirely, since that implies a clinical application you can't support.
How often should I use it?
Twice daily, morning and night.
Is it suitable for everyone?
Not always. People with rosacea; People with eczema; People with psoriasis; Sunburned skin; Broken or open skin; The delicate skin immediately around the eyes. Start on the lowest setting, and check with your doctor first if you are unsure.
How long will it take to receive my delivery?
We use Australia Post for most of our deliveries.
All orders are processed within 24-48 hours of purchase. Once dispatched, it will typically arrive within 6-9 business days, depending on your location.
You’ll receive a tracking link as soon as your order is on its way so you can follow it every step of the journey. 🎉
How does the 30 day guarantee work?
We want you to love your Contouré™ products. If for any reason it’s not the right fit, we offer a 30-day money-back guarantee.
To be eligible for a return, the items must:
• Be in the same structural condition as when received
• Be returned in its original packaging
• Be cleaned and sanitised prior to return
Once the item is received, your refund will be processed promptly.
How much do I pay for shipping?
All orders include FREE and fast delivery Australia-wide, no matter how many products you order.
Help, I think my order is lost/hasn’t been delivered?
Think your order might be lost in transit? Although Australia Post quote us 5-9 business days for standard delivery, sometimes life happens and they aren’t able to deliver within this timeframe. When this is the case, your tracking number may show a ‘delayed’ delivery date.
If your order isn’t delivered within 20 days, please contact us and we can launch an investigation with Australia Post.
*Please note: For any queries or issues related to your Australia Post order, we recommend you first reach out to Australia Post directly. While we understand delays are frustrating, we are required to work within Australia Post’s processes. Once you have contacted Australia Post directly, let us know and we can contact them on your behalf to try and resolve any issues ASAP.
Do you ship internationally?
At this time, we only deliver our products to customers in Australia.
How secure is your payment?
Your privacy and security is our highest priority. We use Shopify Payments, which is an extremely secure and highly encrypted system designed to protect customers and also hold merchants accountable.
What payment types do you offer?
We accept the good old-fashioned methods of payment, such as credit cards (Visa/Mastercard/American Express) as well as debit cards that can be used for online transactions. If you’re a bit more tech-savvy, we offer Google Pay and Apple Pay too!
How do I use a discount code?
Woo, it’s on sale - so you’re basically saving money (at least, that’s what we tell ourselves when something is on sale). Simply head to the checkout, and on the first page of the checkout there will be a box for you to enter your discount code in - make sure to click ‘Apply’! This is offered before the payment page so you’re totally aware of how much you can save.
*Please note: Only one discount code can be used per order. If you are purchasing multiple bundles and discounts, we suggest placing separate orders. Strikethrough prices may consider the discount code mentioned in the description. Please check email offers for which items the code is applicable for (eg. specific products only).
What currency is the store in?
All pricing for our Australian store is listed in Australian dollars (AUD).
